General Manager

Overview

Join to apply for the General Manager role at Victra - Verizon Authorized Retailer .

Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience by coaching your team to deliver excellence for Every Guest, Every Time. You will exceed sales targets while maintaining operational excellence and lead your store’s day-to-day activities. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. If you thrive in a competitive atmosphere, enjoy helping others grow, and consistently deliver results, Victra is the place for you.

We believe in #Performance #Collaboration #Integrity #Innovation #Celebration .

Responsibilities

• Build, develop, and mentor your sales team.
• Coach and follow our sales process with Every Guest Every Time.
• Attract and retain top-caliber employees.
• Act as brand advocate for Victra.
• Provide ongoing sales training and support to exceed sales, retention, quality, and service objectives.
• Contribute to sales strategy to showcase products and services throughout the store.
• Ensure store employees meet monthly success metrics and complete training on time.
• Develop and implement sales tools and initiatives.
• Maintain store performance with retail inventory compliance.
• Engage in business operations including budgeting, forecasting, analyzing, and providing sales reports.
• Drive traffic to stores and leverage the existing customer base.
• Own store success, including staffing, scheduling, labor controls, marketing, loss prevention, and all store functions.
• Own guest escalations and provide timely resolutions.
• Communicate company objectives and priorities clearly and follow up promptly.
• Stay up to date with new sales promotions to provide complete solutions for guests.

Compensation and Benefits

What We Are Looking For

Required Qualifications

Physical Requirements

Training Requirements

After you apply

You may be required to take an assessment. If selected to move forward, a recruiter will reach out with more information.

Equal Employment Opportunity

We are an equal opportunity employer and celebrate differences among candidates and employees regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran or military status, or any other status protected by law. Diversity makes us better.

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