Job Description
Job Description
Description :
JOB PURPOSE / SUMMARY
The Sales Manager is responsible for overseeing all aspects of the new car department, including inventory management, pricing strategies, sales team leadership, and customer satisfaction. This position plays a critical role in driving sales revenue and profitability for the dealership's new car segment.
DUTIES AND RESPONSIBILITIES
- Manage the day-to-day operations of the new car department, including inventory ordering, allocation, and maintenance.
- Work with manufacturers and distributors to ensure timely delivery and availability of new vehicle inventory.
- Set pricing strategies and oversee merchandising efforts to maximize profitability and showroom appeal.
- Lead the sales team in effectively marketing and selling new vehicles, including implementing sales promotions and incentives.
- Ensure excellent customer service throughout the sales process, from initial inquiry to vehicle delivery and beyond.
- Collaborate with other departments, such as finance and service, to ensure seamless operations and customer satisfaction.
- Monitor market trends and competitor activity to stay informed about pricing and inventory strategies.
- Handle escalated customer issues related to new vehicle sales and provide timely resolution.
- Maintain accurate records of new vehicle sales transactions and inventory management activities.
- Monitor Fresh inventory deliveries for pre-sold units.
- Monitor PDI’s to be complete within 5 days.
- Monitor CSI scores and train staff.
- Walk inventory daily watching for lot damage and making sure holes are filled
- Display inventory daily with specials.
- Make sure the showroom is always full.
- Monitor Kia allocation – order cars for reg allocation and KFOS based upon dealers needs / wants.
- Maintain professional appearance and follow code of conduct at all times.
- Monitor and train sales staff on all current incentives, specials, etc. by Kia.
- Be aware of all lease / finance specials.
- Kia sales challenges, promo’s, etc.
- Foster a positive and collaborative work environment by providing training, coaching, and development opportunities to staff.
Requirements : QUALIFICATIONS
Proven experience in automotive sales management, with a focus on new vehicles.Strong understanding of new car market dynamics, pricing strategies, and inventory management.Excellent leadership and management skills, with the ability to motivate and develop a high-performing sales team.Exceptional communication and interpersonal skills, with a customer-focused mindset.Knowledge of regulatory requirements and dealership policies related to new vehicle sales.Proficiency in inventory management systems and sales analytics tools.Ability to thrive in a fast-paced and dynamic work environment.Valid driver's license and clean driving record.GOALS AND EXPECTATIONS
CSI to achieve Platinum pay out (quarterly).Ensure inventory levels are maintained at a supply of 60 days or less, regularly check for duplicates, and prioritize the sale of aged units.#1 in district for sales volume.Specific metrics and results may vary as determined by management and are subject to changeSpecific metrics / quotas as given by selected manager.Ensure compliance with dealership standards and performance metrics, adapting strategies as needed to meet fluctuating monthly targets for dealership, region, and national metric benchmarks.