Indigo Books & Music is hiring : Customer Experience Representative- Visual Merch

Job Description

Responsibilities

Support the daily operations of the store before opening - 6AM start time

Use merchandising standards to create a visually appealing, stimulating store

Create a warm and welcoming environment in our stores

Add joy to our customers' lives

Leverage our product to tell stories

Curate specific product collections for each customer you meet

Leave a lasting impression

Engage and connect with our customers on the floor

Role model Indigo’s High Performance Characteristics

Seek information regarding new products, promotions and programs

Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers

Take accountability to respond to customer feedback in a timely manner

Hold self and others accountable

Own self-development and provide continuous feedback to colleagues and Leadership Team

Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred

Background or interest in art, design or fashion merchandising preferred

Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store

Demonstrated commitment to creating an exceptional employee and customer experience

Ability to be mobile on the sales floor for extended periods of time

Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

Availability to work a flexible schedule, including early mornings

Previous experience in retail visual merchandising or operations strongly preferred

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Compensation : $16-$16

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