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Client Partner

Client Partner

FIGSSanta Monica, CA, US
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Client Partner

At FIGS, we celebrate, empower, and serve those who serve others in the healthcare space. Our TEAMS program is transforming how healthcare organizations outfit their people and we're just getting started.

We're looking for a driven, strategic Client Partner (CP) to lead full-cycle sales with healthcare organizations across the country. As a CP, you're not just closing deals, you're guiding high-potential teams through their journey with FIGS and helping them become lifelong partners.

This is a consultative role for someone who thrives on ownership, builds trust quickly, and gets energy from helping customers win.

What You'll Own

  • Own the Journey : Take qualified accounts and lead the deal. Discovery, proposal, onboarding, and closing.
  • Find the Right Fit : Match each org with the best FIGS experience (Portal, Open Access, White Glove) based on their structure and goals.
  • Drive the Deal : Manage pricing, timelines, contracting, and internal coordination across product, ops, and CX.
  • Be the Expert : Act as a trusted advisor on ordering, inventory, embroidery, and onboarding best practices.
  • Keep Hunting : Continue to find new TEAMS accounts to add to the FIGS ecosystem and become life long partners.
  • Keep It Moving : Maintain a clean pipeline in HubSpot with clear notes, stages, and next steps.

Who You Are

  • A full-cycle seller : You love owning the process end to end and take pride in delivering a great experience.
  • Customer-obsessed : You listen deeply, ask smart questions, and always aim to solve real problems.
  • Accountable : You run your book like a business and don't wait to be told what to do.
  • Collaborative : You play well with others and work cross-functionally to deliver results.
  • A closer : You know how to move deals forward with urgency and confidence.

    • What You Bring

  • 24 years of B2B sales experience (full-cycle) Healthcare or Tech a plus!
  • Strong discovery, qualification, and deal management skills
  • Experience selling into Marketing, Procurement, or Operations teams
  • Proficiency in tools like HubSpot, LinkedIn Sales Navigator, Slack, Zoom
  • Excellent communication and follow-through
  • Curiosity, empathy, and a solutions-oriented mindset

    • Why This Role Rocks

  • You're building the future of FIGS' B2B growth engine
  • You get to work with incredible healthcare organizations every day
  • You'll collaborate with a mission-driven, fast-moving team
  • Real ownership, real impact, and real upside

    • Let's build the future of healthcare apparel - one TEAM at a time.

    FIGS Compensation and Benefits

    Pay Range

  • At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $68,500 and $72,500. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

    • Additional Compensation and Benefits

  • Bonus : This position is eligible to participate in the FIGS Client Partner bonus program
  • FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
  • Other compensation and benefits offered include :
  • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
  • Amazing 401(k) program, with a company match up to the first 6% of your contribution
  • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
  • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
  • FIGS sponsored Uber Eats voucher for in-office weeks
  • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
  • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more
  • Benefits eligibility is determined by hour requirements and length of service

    • A little bit about us

    FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.

    Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

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    Client Partner • Santa Monica, CA, US

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