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Sales Administrator

Sales Administrator

Johnson ControlsRaleigh, NC, US
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Sales Administrator

This role is in a fast-paced, challenging environment, handling sales administration functions, such as issuing quotes to customers, entering orders, reviewing customer contracts, and analyzing applicable software revenue recognition elements for the Company. This position has relationships with the sales team, finance team, and legal team.

We aim to offer our clients an exceptional experience with every interaction, foster innovation and invest in our people.

The Sales Administrator provides support via creating quotations, order entry and contract review for Revenue Accountants and sales professionals on client contracts. This function requires following software revenue recognition standards in accordance with accounting procedures and Company policy. The position reports to the Manager, Global Sales Administration.

In this role, you will have the opportunity to :

  • Work directly and collaboratively with members of the sales team to provide custom quotations to our diverse client list.
  • Review sales opportunities and client contracts with the sales team and enter new orders into the system in accordance with company policy and accounting rules.
  • Provide completed orders to the AR billing team for invoicing and respond to related queries which will require coordination with sales professional(s) to resolve.
  • Each month, close out the order entry process by ensuring all new sales and renewals are timely entered and processed by accounting month-end deadlines.
  • Assist in continuous process improvement by providing feedback to management.
  • Identify all nonstandard contract language and properly document in order entry system as required.
  • Follow guidelines for order entry as it pertains to approvals, payment structures, billing plans, etc. as required by Company policy and / or US GAAP and escalate as appropriate when non-compliant.
  • Assist in other Sales Administration tasks such as deal audits, moving deals to final status for accounting purposes, vendor registration forms, and other various sales administration tasks.
  • Assist with other projects, as needed.

The successful candidate for this role will have the following qualifications :

  • 3-5 years of experience in Sales Administration or similar Quoting and Order Entry role, where interaction with sales team was involved.
  • Associates degree in related field, preferred or equivalent professional experience.
  • Experience in applying software revenue recognition accounting principles (preferably ASC 606) for SaaS or Professional Service organization.
  • Experience with SalesForce.com, highly preferred.
  • Excellent communication, analytical, and technical skills.
  • Strong attention to detail and organizational skills.
  • Flexibility to work under time constraints and adhere to deadlines.
  • Ability to work independently, yet cooperatively and constructively, in a team environment.
  • Knowledge of Microsoft Office products.
  • Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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    Sales Administrator • Raleigh, NC, US

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