IT Configuration Specialist IIHorace Mann • Springfield, IL, US
IT Configuration Specialist II
Horace Mann • Springfield, IL, US
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job_description.job_card.job_descriptionFacilitate meetings with cross-functional teams to integrate EAM and ITSM systems with other enterprise applications, ensuring seamless data flow and accurate reporting. Support the customization of system features and interfaces as needed to meet specific business requirements. Assist with maintenance of documentation on
The IT Configuration Specialist II will perform maintenance on EAM and ITSM platforms directed and suggest improvement opportunities.
- Implement workflows, data models, dashboards, and reports to facilitate system usability and functionality.
- With minimal guidance, manage user roles, permissions, and access control within enterprise EAM and ITSM systems.
- Broaden knowledge of relational concepts that are used to model our environment.
Integration and Customization
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