serp_jobs.error_messages.no_longer_accepting
User Support Manager
VirtualVocationsWinston Salem, North Carolina, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Manager, User Support (Remote).
Key Responsibilities
Manage the team's daily operations, workload, and scheduling to meet service level expectations
Monitor ticketing systems and key metrics to identify trends, resolve issues, and improve processes
Provide coaching, feedback, and development opportunities to build a knowledgeable and engaged team
Required Qualifications
BA / BS degree or equivalent work experience
4+ years of experience in customer support, with at least 2+ years in a people-management role
Proven success managing a high-volume support function in a SaaS environment
Comfort using support tools, ticketing systems, and metrics to guide performance
Willingness to adopt and train others on emerging technologies, including AI-powered support tools
serp_jobs.job_alerts.create_a_job
Manager User Support • Winston Salem, North Carolina, United States
Job_description.internal_linking.related_jobs
Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and efficiency.
Identify and address customer and client...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Elevate your career with EGGER North America as our Technical Support Supervisor! In this pivotal role, you'll lead a dedicated team, ensuring seamless operations and top-notch support for our manu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days)
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant Managers help oversee in-store operations alongside the General Manager.The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.
No matter where your talents lie, join us and disc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
If you are looking for an opportunity, we're looking for a Customer Service Representative that is seeking a career not just another job.
We need someone who takes pride in every project and making...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Become a vital part of our team as an Upgrading Manager! In this essential position, you will lead key departments to elevate product quality and streamline operations.
Your expertise will inspire a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
Ready to turn your passion into a career?.QA1 Brands and a recognized leader in premium suspension systems for classic muscle cars, is seeking a customer-focused.
Automotive Technical Support and Sa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
The Test Engineering Manager will champion innovative solutions to improve product quality and efficiency.This position will play a pivotal role in scaling operations, developing test systems, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Oversee all the operations in the shop.The Service Manager position will oversee and direct the flow of all the work scheduled within the shop including our shop management program, Shop Monkey.The...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Work From Home - Client Support Manager.Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
International Drilling Equipment.Sales Account Support Representative to join our team.We are seeking a highly motivated and customer-oriented.
Sales Account Support Representative.In this role, you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Direct Support Professional -Idd.US-NC-CONOVER | US-NC-NEWTON | US-NC-HICKORY | US-NC-HICKORY | US-NC-HICKORY | US-NC-TAYLORSVILLE | US-NC-HIDDENITE | US-NC-STATESVILLE | US-NC-MOORESVILLE | US-NC-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy.
Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days The Training Manager role will be responsible for all aspects of training at our Manufacturing site.This includes managing a team of trainers, scheduling classes, developing new curriculum, monitor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
The Sales Optimization Manager serves as a strategic consultant and execution partner to Inmar's sales teams.This includes playing a pivotal role in enabling impactful materials that are data-infor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER.We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply cha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Experience Representative
Pet ScreeningMooresville, North Carolina, United States, 28115serp_jobs.job_card.full_time
Technical Support Supervisor
EggerLexington, NC, 27299, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Store Support
Home Depot (Retail)High Point, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant Manager
Jersey Mike's SubsKing, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Access Manager- Duke Lake Norman General Surgery
Duke Clinical Research InstituteMooresville, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Support Specialist
Sir SpeedyHigh Point, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Retail Customer Experience Manager
MichaelsWinston Salem, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.new
Upgrading Manager
EggerLexington, NC, 27299, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Automotive Technical Support and Sales Representative
QA1 Precision ProductsMooresville, North Carolina, United States, 28115serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Full Time Open Availability Customer Experience Manager
MichaelsSalisbury, NC, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Test Engineering Manager
Jabil Circuit, Inc.Salisbury, NC, United Statesserp_jobs.job_card.full_time
Service Manager
RNR Tire ExpressSalisbury, NC, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Work From Home - Client Support Manager
Global Elite TexasWinston-Salem, North Carolina, United States, 27101serp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Account Support Representative
International Drilling EquipmentRural Hall, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Information Technology Professional (IT Support)
US NavyWinston Salem, North Carolina, United Statesserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Direct Support Professional -Idd
All Ways Caring HomeCareMooresville, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Information Technology Professional (IT Support)
NavyStoneville, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Training Manager
Jabil Circuit, Inc.Salisbury, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Optimization Manager
InmarWinston Salem, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
This site uses cookies to provide you with a great user experience. By dismissing this banner, you accept our use of cookies. Please visit our Privacy Policy link at the bottom of the page for more information.
JabilSalisbury, NC, USserp_jobs.job_card.full_time