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Key Account Manager
Key Account ManagerBMA Group Global • Hialeah, FL, United States
Key Account Manager

Key Account Manager

BMA Group Global • Hialeah, FL, United States
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Purpose of the Role

The Key Account Manager is responsible for managing and growing key client relationships, ensuring that sales, profitability, and distribution goals are met. This position plays a strategic role in developing business opportunities, maintaining customer satisfaction, and driving revenue growth through effective account management and execution of sales strategies.

Key Responsibilities

  • Develop and implement sales strategies to achieve assigned objectives.
  • Manage and expand relationships with key accounts, ensuring long-term client satisfaction.
  • Prepare customized sales plans and proposals aligned with the company’s annual goals.
  • Lead product presentations, negotiations, and contract renewals with key customers.
  • Analyze account performance and market trends to identify growth opportunities.
  • Coordinate with marketing, operations, and finance teams to ensure successful execution of client programs.
  • Monitor account budgets, sales forecasts, and profitability.
  • Ensure compliance with company policies, pricing structures, and service standards.
  • Resolve customer issues effectively and promptly, maintaining a high level of service.
  • Provide regular sales reports, performance updates, and business reviews to management.

Required Knowledge, Skills, and Abilities

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Minimum of 3–5 years of sales or account management experience (preferably in consumer goods or services).
  • Strong analytical and negotiation skills.
  • Excellent communication and presentation abilities.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) and digital collaboration tools (Teams, Zoom, CRM systems).
  • Bilingual (English / Spanish) preferred.
  • Results-oriented, organized, and able to manage multiple priorities under tight deadlines.
  • Strong interpersonal skills with the ability to build and maintain client relationships.
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    Key Account Manager • Hialeah, FL, United States