Driver Support Agent

A company is looking for a Driver Support Agent to assist 1099 service partners with various support tasks.

Key Responsibilities

Assist 1099 service partners with onboarding and account management

Respond to delivery partner inquiries via phone, email, and text

Cross-reference internal data to make decisions on account status and relay operational issues

Required Qualifications

Passion for creating an amazing customer experience

Ability to demonstrate empathy and patience in challenging situations

Strong critical thinking and analytical skills

Dependable and punctual with time management skills

Undergraduate or equivalent degree preferred; bilingual in Spanish is a plus