Hospital Admissions Coordinator - Overnights

Job Description

Job Description

Position Summary :

• This entry-level position is designed for individuals passionate about supporting vulnerable populations in a fast-paced, remote work environment. The primary responsibility of this role is to manage incoming calls throughout the shift, coordinating referrals into open beds or diverting them to the appropriate level of care if criteria are not met for inpatient level of care. The role involves frequent communication with referral partners, guardians, and individuals in crisis, requiring strong coordination and decision-making skills. While most calls involve referral partners, the position also requires the ability to de-escalate callers in crisis and provide trauma-informed support when necessary. Key responsibilities include multitasking across multiple systems, navigating Electronic Health Records (EHR), and collaborating with internal teams and external partners to ensure timely and accurate placement or referral. Employees must work independently, troubleshoot effectively using electronic resources, and maintain professionalism under pressure. This position is ideal for candidates with strong organizational, communication, and problem-solving skills who are committed to making a positive impact while supporting KVC’s mission and values.

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