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Area Manager

Area Manager

ScenthoundDulles, VA, US
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Job Description

Area Manager – Scenthound

Location : Dulles, VA

Compensation : $75,000–$85,000 per year (base + performance-based incentive)

Schedule : Full-time | Must be available to work Saturdays

About Us

At Scenthound, we're not just a dog grooming business — we’re redefining what it means to care for our four-legged family members. Our mission is simple : keep dogs clean and healthy, and do so in a way that builds a passionate, connected team. We believe in dog-first care , team-first culture , and purpose-driven leadership .

We’re growing fast, and we’re looking for an Area Manager to grow with us.

Core Values

  • DOG FIRST : We advocate for the health and well-being of every dog in our care.
  • ONE PACK : We are one company, one team, with one mission. We trust, respect, and support one another.
  • BRING LOVE : We bring good energy to our work, and we do our job with loving intention.
  • SEEK GROWTH : We believe. We learn. We grow.
  • MAKE A DIFFERENCE : We work with purpose and are driven by a desire to make a positive impact.

The Role

As an Area Manager, you won’t be sitting in an office looking at dashboards — you’ll be in the stores, rolling up your sleeves, developing people, and making things happen. You’ll oversee a group of 3+ locations and lead the team to deliver exceptional service and performance.

This role is ideal for a hands-on, people-first leader who is energized by coaching, solving problems, and driving operational excellence.

Responsibilities

  • Leadership & Team Development
  • Coach and develop Center Managers and Assistant Managers into confident, independent leaders
  • Support hiring, onboarding, training, and team engagement efforts
  • Foster a “One Pack” culture across all centers
  • Operations & Service Excellence
  • Ensure consistent execution of the Scenthound playbook at each location
  • Step in at the center level when needed — this is a working leadership rol
  • Champion a hospitality-first experience for members and their dogs
  • Sales & Business Performance
  • Guide teams in growing membership and increasing average ticket size
  • Monitor labor efficiency and profitability metrics across locations
  • Address and resolve customer concerns with empathy and urgency

    • What We’re Looking For

  • A proven people leader with experience managing multiple locations or large teams
  • Background in hospitality, fitness, food & beverage, or automotive service preferred
  • Strong EQ with a passion for coaching and inspiring others
  • Comfortable balancing frontline execution with strategic thinking
  • Excited by fast-paced, growth environments
  • Willing to work Saturdays; Sundays off

    • Compensation & Benefits

  • $75,000–$85,000 total target compensation (Base salary + incentive tied to membership growth, average ticket, and labor efficiency)
  • Paid Time Off
  • Supplemental Insurance Options
  • Professional development opportunities including manager conferences and in-market training.

    • Growth Opportunity

    This is not a static role. As we grow, so will your responsibilities — with the potential to oversee more Scenters and eventually step into a more strategic leadership position with less in-scenter involvement. We are looking for someone who’s not just filling a role, but building a career with Scenthound.

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    Area Manager • Dulles, VA, US