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Fed Work Study - Admissions Assistant
Fed Work Study - Admissions AssistantErikson Institute • Chicago, IL, US
Fed Work Study - Admissions Assistant

Fed Work Study - Admissions Assistant

Erikson Institute • Chicago, IL, US
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Job Description

Job Description

The Admissions Assistant holds a place of vital importance to the admissions team at Erikson Institute. For a good majority of prospective students, it is the first contact with Erikson Institute. First impressions count and Erikson prides itself on the professionalism and excellence of its customer service.

The Admissions Assistant will work closely with Admission staff to provide professional and high-quality admissions service to all inquiries, applicants, and community partners. The Admissions Assistant works collaboratively to deliver a high-quality standard of support, ensuring that services are efficient and effective. The Admissions Assistant will provide administrative support to ensure that procedures are adhered to and specific projects are effective.

This is a busy and varied role involving daily communication across various audiences, including prospective and admitted students, faculty and staff, and visitors. The Admissions Assistant needs to work well under pressure, have excellent organizational skills, demonstrate good use of initiative and have the ability to multi-task and prioritize.

The Admissions Assistant will be required to :

  • Have a working knowledge of Erikson programs, admission requirements, and policies
  • Assist with answering telephones and managing the admissions inbox
  • Enter data into the admissions CRM (Slate) with accuracy and consistency
  • Assist with scheduling campus visits and conducting campus tours
  • Assist with scheduling and conducting admissions and special events
  • Act as an “ambassador” to both prospective and admitted students who seek a student’s prospective
  • Other administrative duties as assigned

Qualifications :

  • Current Erikson student enrolled at least part-time (must have a FAFSA on file for current academic year)
  • Ability to maintain confidential information private as well as excellent computer, phone, and customer service
  • Excellent communication skills and detail oriented.
  • Ability to work well with others or independently
  • Willingness to tackle new projects and ability to maintain professionalism, including punctuality and appearance
  • Conditions :

  • Ability to work during office hours (9 : 00am-5 : 00pm), up to 20 hours per week (40 hours per week during breaks)
  • Occasional weekend availability for special events
  • Hybrid Schedule (On-Campus and Remote)
  • Erikson is open to individual candidates from all backgrounds and experiences. Candidates should apply whether or not they feel that they meet all the requirements or qualifications for the position. We are looking forward to having exciting conversations with engaging candidates and will welcome your application.

    About Erikson Institute

    We are the premier early childhood development organization committed to ensuring that all children have equitable opportunities to realize their potential.

    Erikson Institute’s graduate school uniquely prepares child development, education, and social work leaders to improve the lives of young children and their families. Our impact and influence are further amplified through our innovative academic programs, applied research, direct services in the community, advocacy, policy and leadership.

    Erikson Institute is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, national or ethnic origin, sexual orientation, marital status, age, disability, veteran status, family responsibilities, or any other classes protected by federal, state, or local laws. In addition, Erikson Institute provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local laws (including during the application or hiring process).

    To learn more, please visit our web site at www.erikson.edu

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    Assistant Admission • Chicago, IL, US