Position : Travel Agent Assistant / Flight / Hotel Booking Clerk
We are seeking a highly organized and detail-oriented individual to join our team as a Travel Agent Assistant / Flight / Hotel Booking Clerk. As a member of our team, you will assist our travel agents in booking flights and hotels for our clients, ensuring a smooth and enjoyable travel experience.
Key Responsibilities :
- Assist travel agents in booking flights and hotels for clients
- Research and compare prices and availability for flights and hotels
- Communicate with clients to gather necessary information and preferences for bookings
- Process payments and issue tickets and hotel vouchers
- Keep accurate records of bookings and client information
- Provide exceptional customer service to clients, addressing any questions or concerns they may have
- Stay up-to-date on industry trends and changes in travel policies and procedures
- Collaborate with team members to ensure a seamless and efficient booking process
- Handle any issues or conflicts that may arise during the booking process
Qualifications :
High school diploma or equivalentPrevious experience in a customer service or administrative role preferredStrong communication and interpersonal skillsExcellent organizational and time management abilitiesProficient in using computer systems and booking softwareAbility to work well under pressure and meet tight deadlinesKnowledge of travel industry trends and regulations is a plusBilingual in English and a second language is an assetWe offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are passionate about travel and have a strong attention to detail, we would love to hear from you. Apply now to join our team as a Travel Agent Assistant / Flight / Hotel Booking Clerk.