Inside Sales

Job Description

Job Description

Summary / objective

We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to not only earn a competitive hourly wage but also commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales, and building lasting customer relationships.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Providing excellent customer service while greeting guests and guiding them through the selection process.
• Check samples out, and / or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.
• Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.
• Order entry, including assigning product to available inventory as available, or initiating special orders as needed, then setting appropriate transfer dates.
• Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discovery of inventory discrepancies, and maximum potential sales.
• Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.
• Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties.

Competencies

Supervisory responsibilities : None

Work environment : Retail, store environment, may have a warehouse attached (heat / cold)

Physical demands : Must be able to lift up to 25 pounds occasionally

Repetitive movement of hands and fingers – typing and / or writing

Occasional standing, walking, stooping, kneeling, or crouching

Reach with hands and arms, talk, and hear

Travel required : Occasionally between stores (mileage reimbursement available)

Required education and experience :

Preferred education and experience :