Bespoke Designer / Fine Jewelry Sales

Job Description

Job description

Frank Darling is an online fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.

We have an immediate, on-site opening for a diamond jewelry sales specialist in our soon-to-launch Miami studio . The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.

Key Duties and Responsibilities :

• Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone
• Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website
• Advise clients on 4Cs of diamonds
• Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite
• Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity
• Empower clients to feel confident in their once-in-a-lifetime purchase
• Meet sales goals and close sales efficiently
• Work with the in-house gemology team to source, select, and present diamonds
• Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry
• Respond quickly to inbound phone calls, chats, and emails
• Maintain and nurture client relationships as the main point of contact for all sales

Requirements and Experience :

Job Details :

Benefits :

Job Type : Full-time

Salary : $60,000 annual base salary, plus monthly performance-based bonus