Case Manager - Healthcare

Description

Full Time -

Recovery Case Manager

All employees of the Company treat our clients and coworkers with dignity and respect. We work together as a team and provide a great service to our clients and one another. We are compassionate and have the highest level of integrity. We take 100% responsibility for our jobs and give zero excuses. We are innovators and

strive for excellence. It is

our responsibility to make and keep

San Antonio Recovery Centers

great.

The Recovery Case Manager

(RCM) will meet with their clients regularly on a one-on-one basis.

The

RCM

is the primary contact for a client's family, loved ones, and referral sources. They are responsible for the planning and implementation of client's aftercare. RCM's also serve to assist clients with their outside needs (e.g. court hearings, application for unemployment benefits, FMLA).

Responsibilities

Help hold clients accountable for their actions in the community and the completion of their work

Facilitate and provide timely documentation

Monitor compliance on client contracts, phone policy, "buddy" relations. Ensure that all pertinent information is notated on RSS office board at shift change

Ability to work in a fast-paced, dynamic environment

Ability to communicate effectively in written, electronic, and oral form

Ability to make sound decisions and / or find alternative solutions

Make weekly calls to the client's family (more communication may be required). This communication will be logged

in

the EMR. Phone calls will address client progress, behavior, contracts, growth opportunities, programming, and aftercare. RCM must be prepared to discuss enabling, codependency, and / or Al-Anon. RCM is responsible for scheduling all calls and face-to-face meetings with family members and / or loved ones

Family calls are to

be

within the first 24 hours of admission

Referral

calls are to be made within the first 24 hours of admission. Calls to referral sources are to be made weekly

Meet with clients at least once a week to monitor the treatment process

Responsible for executing step downs and discharges

Uploading / delegating current ROIs and aftercare plans into EMR

RCMs are expected to attend the following meetings : Morning Meeting, RCM Meeting, Supervision, when necessary, Safety Squad and Quality Assurance

Client engagement is not limited individual case load

Introductions are to be made with new clients on caseload within 48 hours of admission; interaction must be logged in the EMR

Qualifications :

High school diploma or GED required

Extensive experience within Mental Health and Substance Use Disorder industry

Time management skills and the ability to work on multiple projects simultaneously

Coordinate with all departments and oversees clients stay at

SARC

Creation of an after-care plan that realistically meets the needs of the client

Vetting of client visitors and phone calls

Must meet then maintain all pre-employment requirements which

includes

reference checks, applicable state and national required background screening, 10 panel urine drug screen, DMV check, insurance (if applicable), and license / credential verifications

Benefits : Competitive salary

Comprehensive benefits package including medical, dental, vision and 401(K)

Generous paid time off accrual

Excellent growth and development opportunities

Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us :

San Antonio Recovery Center

is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Canterbury center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.

San Antonio Recovery Center

is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State / Federal laws.

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