Sonic General Manager

Job Description

Job Description

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily Celebrating team successes and coaching for better performance.

Setting expectations and providing clear and continuous feedback. Creating an upbeat positive atmosphere during the shift that makes work fun, maintaining and enforcing SONIC safety and sanitation standards. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Essential General Manager restaurant job duties are listed below :

• Manages, trains, monitors and coaches Crew / Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and / or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and / or sales trends
• Develop and implement a marketing plan

Manager Requirements :