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Director of U.S. Operations
Director of U.S. OperationsGoodwin Recruiting • Dallas, TX, US
Director of U.S. Operations

Director of U.S. Operations

Goodwin Recruiting • Dallas, TX, US
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Job Description

Job Description

About the Role

A fast-growing experiential brand is seeking a Director of U.S. Operations to lead its team, drive sales, and oversee expansion. This field-based role requires significant travel (50–75%), including international markets several times per year.

Responsibilities

  • Lead Area Managers, General Managers of 20+ U.S. locations.
  • Work closely with marketing, group sales, and technology teams to optimize business performance.
  • Drive sales growth and ensure consistent operational standards across all sites.
  • Full P&L accountability.
  • Oversee 5–10 new openings per year (corporate and franchise).
  • Develop scalable systems and processes to support expansion.
  • Partner with international leadership to align U.S. performance with global strategy.
  • Support franchise operations and ensure consistency between company-owned and franchise locations.

Qualifications

  • 3–5 years of multi-unit, multi-state leadership experience.
  • Experience leading operations for at least 20+ locations and 150+ employees.
  • Direct experience managing and developing Unit-Level Managers, General Managers, and Area Managers.
  • Background in companies with structured operating standards.
  • Proven success in opening and scaling new locations.
  • Sales-focused leader with the ability to inspire and coach teams.
  • Strong in building systems and improving processes.
  • Entrepreneurial and adaptable in a high-growth environment.
  • Valid driver’s license and passport; open to 50–75% travel (including international).

    • Why Apply

  • Medical
  • Sick Days
  • Vacation
  • 401k
  • Opportunity to shape U.S. operations during a critical growth stage.
  • Competitive salary and benefits.
  • A culture grounded in curiosity, fearlessness, and relentlessness.
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    Director Of Operation • Dallas, TX, US

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