Suburban Honda
Suburban Honda is not just a dealership it's a destination for excellence. With a reputation built on integrity, innovation, and customer satisfaction, we've become a trusted name in automotive service. Our award-winning team is growing, and we're looking for a Service Advisor who's ready to deliver top-tier service and be part of something exceptional.
Why Suburban Honda?
Recognized for outstanding customer service and performance
A dynamic, fast-paced environment with a strong team culture
Commitment to professional growth and development
Proudly serving our community with honesty and expertise
Your Role : Service Advisor
As a key member of our service team, you'll be the bridge between our customers and technicians, ensuring every vehicle gets the care it deserves and every customer leaves with a smile.
Responsibilities :
Greet customers and assess service needs with professionalism
Provide accurate estimates and explain recommended services
Communicate effectively between customers and technicians
Ensure high levels of customer satisfaction and retention
Process repair orders and manage workflow efficiently
What You Bring :
Minimum 2 years of Service Advisor experience (Honda experience preferred)
Strong customer service and sales skills
Knowledge of automotive repair and maintenance
Ability to work in a fast-paced, team-oriented environment
Proficiency in dealership management software
Valid driver's license required
We Offer Best In Class Industry Benefits :
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements
Service Writer • Novi, MI, United States