Automotive Customer Service Representative / Shuttle Driver
Location : 2014 Southern BLVD SE, Rio Rancho, New Mexico 87124
Job Overview : As an Automotive Customer Service Representative / Shuttle Driver with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Responsibilities include, but are not limited to :
- Desire to learn automotive repair service terminology and processes
- Check guests in and out
- Answer phone calls and schedule appointments
- Providing safe shuttle service for our valued guests
- Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
- Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
- Direct, coordinate, and participate in performing guest service activities as dictated by workload
- Serve as a community ambassador for the store through creating authentic relationships and partnerships
- Follow all safety policies and procedures
- Other duties as assigned
Qualifications :
Proven successful customer service experience is required; driven to serve othersMust have strong interpersonal skills to effectively communicate with our staff, vendors, and guestsValid state driver's licenseMeet required insurance driving record parametersEnjoy a fast-paced environment and a Team mentalityAbility to seek and accept coaching and directionAbility to multitask and meet deadlinesProficient with Microsoft Office Suite or related softwarePhysical Requirements :
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hearThe employee is occasionally required to balance, stoop, kneel, and / or crouchThe employee must occasionally lift and / or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focusBeing dependable for a part time position between the hours of Monday through Friday 7 : 00 a.m. 6 : 00 p.m.