Recovery Associate

Job Title

The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.

Greet customers within a ten-foot radius, creating a welcoming atmosphere.

• Assist customers in making informed purchase decisions.
• Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
• Organize, restock, and arrange products for effective displays.
• Maintain an in-depth knowledge of all featured products and their specific store locations.
• Complete the daily department recovery process for your assigned departments.
• Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them.
• Adhere to Indoor Merchandising Guide standards specific to the relevant department.
• Ensure bathrooms are consistently clean and well-maintained.
• Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural Kings Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Supervisory Responsibilities

None

Essential Qualities for Success

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.