Career Student Internship | Front Desk

Job Description

Job Description

Description : Job Summary :

The Front Desk position plays a crucial role in ensuring the efficient and smooth operation of our flight school. Team members are responsible for a range of tasks, from answering customer inquiries and re-scheduling flights to billing reservations and maintaining a welcoming lobby environment. We are looking for individuals who are professional, customer-focused, and detail-oriented to join our team.

Reports to : Director of Student Support

Responsibilities / Duties :

• Answering phones and providing exceptional customer service.
• Re-scheduling flights as needed due to maintenance or adverse weather conditions.
• Greeting and assisting customers with their inquiries and needs.
• Efficiently checking in and out flights.
• Billing flight reservations accurately and promptly.
• Maintaining a clean and organized lobby area.

Requirements :

Skill Requirements for the Position :

Education and Experience :

Physical Requirements :