Director, National Partnerships

Director, National Partnerships

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Orchid is seeking a Director, National Partnerships to join our growing team in Tampa or Vero, Beach FL!

The Director, National Partnerships, leads the company's efforts to maintain and expand relationships with large, multi-location customers. This position is responsible for achieving and executing assigned strategic account objectives and will work closely with stakeholders across Orchid to deliver high quality service.

How You Will Contribute :

• Establishes productive, professional relationships with key personnel of our network of partners, cultivating strategic relationships within high-level meetings.
• Leads account planning cycle and ensures relationship needs / expectations are met by the company.
• Executes initiatives that involve direct execution or coordination within the Orchid enterprise.
• Requires forethought and knowledge to account for complex setups to optimize relationship opportunities; ensuring structure is manageable and scalable; coordination will vary from simple to very complex.
• Works independently but knows when to involve others. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Requires perseverance to work on long sales cycles via prospecting and networking.
• Works to set premium goals with each strategic relationship / network.
• Communicates results regularly with strategic account management to maximize incentive opportunities.
• Responsible for monthly reporting and analysis of strategic relationships. Maintains high customer satisfaction ratings that meet company standards.
• Works closely with partnership networks to identify agency representation gaps / needs.
• Travel from time to time with Agency Development Managers to stay abreast of market opportunities and relay pertinent information accordingly.
• Performs other related duties as assigned.

Skills & Experience to Be Successful :

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including :

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".