Customer Support Associate

A company is looking for a Customer Support Associate I.

Key Responsibilities

Manage a steady volume of inbound customer inquiries via email and phone

Work cross-functionally to resolve customer issues and provide exceptional service

Maintain caseload and follow up with customers as necessary

Required Qualifications

1+ years of experience in a customer-facing role or relevant college experience

Passion for serving customers

Strong organizational skills to handle multiple tasks and deadlines

Ability to remain composed in high-stress situations

Meticulous attention to detail