Patient Access Specialist

A company is looking for a Patient Access & Support Specialist.

Key Responsibilities

Front patient calls for nurse triage and identify conditions needing urgent intervention

Register new patients and manage appointment scheduling for primary and specialty care

Provide administrative support for the UNC Virtual Practice and coordinate communications for patient care follow-up

Required Qualifications, Training, and Education

High School degree or GED required

One year of customer service experience with a bachelor's degree, three years with an associate's degree, or five years with a high school degree, preferably in a healthcare setting

Must gain knowledge of the UNC Health Care System and some medical terminology during training

Familiarity with Microsoft Office programs and strong personal computer skills required

Ability to work effectively in a fast-paced environment while maintaining strong organizational skills