Customer Care Representative

A company is looking for a Customer Care Rep.

Key Responsibilities

Respond effectively to customer concerns via telephone

Model ethical behavior and adhere to client training and information protection policies

Take ownership of calls, ensuring resolution and necessary follow-up

Required Qualifications

One to two years of customer service experience or equivalent education and experience

Ability to obtain, organize, and present information

Working knowledge of production systems

Experience with email and internet browsers

Familiarity with communication tools like Teams