Supervisor
A Supervisors role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.
Responsibilities
- Ensures team members and guests are safe at all times.
- If needed, operates vehicles in a safe manner to minimize the potential for accidents.
- Oversees the tracking of keys and vehicles throughout the garage.
- Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
- Maintains garage organization.
- Sets the tone for the workplace by keeping an upbeat attitude.
- Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
- Helps team members to remember to always use approved language choices.
- Communicates with other co-workers to inform each other of the organizational plan constructed when the shift is over.
- Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNEs uniform guidelines.
- Oversees team members to keep a professional work area.
Qualifications
Years of Experience : Entry Level
Language Skills : Proficient in English both verbally and written
Requirements
Prior supervisory experience preferredFriendly and outgoingAble to smile during customer interactionsPossess an upbeat personality, willingness to go the extra mile, and a strong work ethicMaintain uniform standards when on job premisesAbility to run and move quicklyAbility to organize cars efficientlyAbility to stand for long periods of timeAbility to safely operate vehicles and pass a driving testAbility to lift a minimum of 50 lbsBe at least 18 years of agePossess a valid Drivers License in state of residencyBe able to pass a criminal background check and RMV checkAbility to create relationships with customersBe organizedClean driving record deemed insurable by VPNEs current insurance provider