Human Resources Intern, Summer 2026, Orrville, OH

Your Opportunity As A Human Resources Intern

As an intern within our Human Resources department, you will serve as a resource for current and former Smucker employees, their families, and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. You will also analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues and communicate resolutions to employees.

Location : Orrville, OH

Work Arrangements : Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will :

• Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system.
• Serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will make and strengthen connections throughout the company by aiding individuals in all areas of the organization.
• Analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues, and communicate resolutions to employees.
• Communicate directly with candidates to schedule interviews, coordinating timely schedules and ensuring excellent "candidate care" throughout the interview process
• Partner with third-party vendor to administer Pre-Employment screening process
• Acquire meaningful and translatable experience from the real work you will be provided, relationship management, and professional development.
• Gain exposure to all areas of human resources, as well as chose an area of interest to specialize and provide escalation assistance in

What we are looking for :

Application Period :

Why Choose the J.M. Smucker Company's Internship Program?

Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to :

Additional Perks :

Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include :

Experience an internship where you can learn, grow, and lead all while being part of something special at Smucker.