Manager, Product Success

A company is looking for a Manager, Product Success (Performance) to lead a team focused on implementation and adoption experiences in performance technology.

Key Responsibilities

Lead and develop a team of Product Success Managers for North American Professional and Enterprise performance customers

Own the Performance workstream for North America, driving execution and team priorities

Partner with cross-functional teams to enhance product outcomes and customer success

Required Qualifications

Extensive experience in high-performance sports environments with knowledge of performance workflows

Proven track record in leading customer-facing teams in SaaS or sports technology

Strong technical foundation with an understanding of data integrations and technology ecosystems

Experience with multiple performance technology platforms and their interconnectivity

Ability to navigate complex team dynamics and organizational changes while maintaining leadership presence