Description
Purpose :
Under general supervision, the Social Media Coordinator creates dynamic and original digital content to tell the library's story, cultivate an audience and engage patrons across all social media platforms.
Essential Position Functions
- Creates a comprehensive vision and voice for the library's social media presence
- Develops creative, engaging, shareable, content-driven stories, photo / video, and copy
- Produces the library's digital content from start to finish
- Uses proven abilities to develop creative original content to tell the library's story through social media channels
- Combines demonstrated social media skills with knowledge of the Library and community to bring the library's unique voice to life and build awareness of our services, collection and programs
- Invents online strategies to grow brand presence and increase followers
- Identifies relevant trends, news, influencers and other opportunities in the social media space, helping to increase awareness and amplify the library's voice
- Develops and grows the library's presence and reach across social platforms, including Twitter, Instagram, TikTok, Facebook, YouTube, LinkedIn, etc.
- Manages content calendars for social media and other appropriate digital channels
- Works with other members of the community relations team to develop integrated content for use in both print and digital formats
- Works collaboratively across departments and buildings to develop appropriate content
- Understands and responds to analytics to ensure effectiveness and efficiency of content across all channels
- Monitors and responds to social media comments, questions and feedback in a timely manner
- Keeps current with emerging digital media behavior, trends and technologies
- Attends programs, special events, meetings and serves on committees
Requirements
Education, Training and / or Experience
Bachelor's degree in marketing, public relations or related fieldA minimum of 3-5 years of digital marketing and content management experienceKnowledge, Skills, Abilities and Personal Characteristics
In-depth knowledge of social media platforms and strategies for boosting engagementStrong interpersonal communication skillsProven creative ability with exemplary video and other storytelling skillsStrong written and verbal communications skillsAbility to work accurately with attention to detailKnowledge of desktop publishing and graphic design softwareProficiency with image and video editing software (Canva, Adobe Creative Suite)Physical Demands
Ability to sit and use computer for extended periods and operate standard office equipment, dailyAbility to lift and move up to fifty (50) pounds, occasionallyTravel by automobile is required regularlyWorking Conditions
Majority of work performed remotely and / or general office environmentRequires evenings and / or weekendsRequires periodic participation and attendance at events and training