Support Specialist, Federal, Private, & Campus-Based Aid

University of Iowa Hospitals & ClinicsIowa City, IA, United States

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Description

The University of Iowa Office of Student Financial Aid is excited to hire a dedicated Support Specialist, Federal, Private, & Campus-Based Aid (100% appointment).

Are you detail-oriented and motivated by helping students navigate the financial aid process? In this role, you'll play a key part in ensuring accuracy and compliance across a wide range of programs from federal verification and appeals to grants, loans, and student employment. You'll work closely with multiple teams within the Office of Student Financial Aid, interpreting policies, supporting funds management, and providing clear guidance to students and families.

You will also have the opportunity to :

Assist with the Institutional Emergency Loan Fund (Self Service Loans) and the UI Institutional & Health Profession Educational Loan Funds.
Accurately gauge the impact and cost of errors, omissions, and oversights.
Participate in gathering and analyzing data for a project or projects.
Assist in assessing risks, benefits and consideration of alternatives.
Assist with monitoring student use of federal work-study funding.
And more!

Click here for a full job description, including all duties and competencies assigned or e-mail the contact listed below.

Visit : Job Opportunities (Org 02 & 35) to see all job opening with the Office of the Provost at the University of Iowa.

About the Department : The University of Iowa offers an affordable first-rate education. The Office of Student Financial Aid is here to assist you with the costs of your educational investment. Our committed team of professionals works in partnership with you, providing information on available options and assisting you with the financial aid process.

Qualifications

Required Qualifications :

A bachelor's degree or an equivalent combination of education and experience is required

Some experience (typically six months to one year) working in a post-secondary academic setting or in another sector dealing with budgeting, counseling, and / or education.

Competencies Required :

Demonstrates a Working proficiency level in the following competencies :

Communicating for effective relationships : proficiency, knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Effective presentation skills : preparing and delivering effective presentations.

Accuracy and attention to detail : understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Data gathering and analysis : proficiency and knowledge of data gathering and analysis tools, techniques and processes; ability to use these to gather and analyze data for a specific or variety of needs and / or projects.

Microsoft Excel, Word, and Outlook.

Desirable Qualifications :

Minimum 1 year of Financial Aid Office experience

Demonstrates a basic proficiency level in :

The knowledge of University of Iowa policies, procedures, and regulations.

Demonstrates a working proficiency level in :

The knowledge and the ability to develop and implement financial aid programs and policies to attract outstanding students and help them finance their course of study.

The knowledge of needs analysis and federal verification along with a basic understanding of Federal Methodology.

To Apply :

To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a "Relevant File" to the job submission :

a current resume

a cover letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification. Up to 5 professional references will be requested at a later step in the process.

Work Modality : This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location . Work arrangement options will be discussed during the hiring process and are subject to change for training, programming, peak periods, and performance.

Anticipated Hiring Salary Range : $42,500 - Commensurate, with the top of the range reserved for exceptionally qualified applicants. This position includes a comprehensive and competitive benefits package.

Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24 / 7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution. Click here to learn more about why you should join UI!

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Support Specialist • Iowa City, IA, United States