General Manager

General Manager

As the General Manager, you will own full P&L responsibility, drive operational performance, and lead a team of managers, captains, and associates to deliver 5-star service every day. You will play a critical role in team development, sales execution, safety, and culture. This is a hands-on leadership position for someone who thrives in a fast-paced, service-based business.

What You'll Do :

• Leadership & Team Development Recruit, hire, train, and retain top talent across frontline and leadership roles Coach, mentor, and hold team members accountable to performance expectations Foster a positive, high-energy culture aligned with our H.U.N.K.S. core values
• Operations & Execution Oversee daily operations to ensure job readiness, routing efficiency, and excellent client experience Manage fleet maintenance, equipment, supplies, and inventory Drive compliance with safety standards, company policies, and regulatory requirements
• Sales & Customer Experience Ensure high conversion rates on inbound estimates and outbound sales follow-up Oversee delivery of white-glove customer service on every job Lead by example in handling high-priority clients and complex jobs
• Financial Management Own and manage the P&L, including revenue targets, COGS, labor, and overhead Monitor KPIs and implement improvement strategies to maximize profitability Forecast staffing needs and schedule effectively to match demand
• Growth & Strategy Collaborate with marketing and BD teams to grow local brand awareness and lead flow Identify and pursue B2B and referral opportunities Drive continuous improvement in processes, tools, and team performance

Performs other duties as assigned.

What You Bring :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.