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Director- Volunteer and Guest Services

Director- Volunteer and Guest Services

Baptist HealthLexington, KY, US
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Director, Volunteer And Guest Services

Responsible for planning, organizing, leading all aspects of the Volunteer Services and Guest Services departments at Baptist Health Lexington.

Serves as the liaison to the Hospital Auxiliary.

Establishes and maintains positive relationships with volunteer services staff, volunteers, associated church groups, hospital staff and assures that the volunteer services program is a positive reflection to patients, the public and to the communities of Baptist Health Lexington.

Provides effective leadership for all aspects of guest services operations and staff including the information desks, PBX operators, Valet, and Gift shop operations.

Ensures teams provide professional, courteous, and compassionate guest services for patients, visitors, and guests while meeting the standards outlined by Baptist Health Lexington.

Job Requirements :

  • Bachelor's Degree
  • Three years related experience

Benefits :

  • Tuition Assistance up to $6,000 annually
  • Company paid Maternity and Paternity Leave
  • 5 days Paid Time Off available upon hire
  • Bereavement Leave (includes pets)
  • PTO Sell Back Program
  • Compassionate Leave Sharing Program (PTO Donation)
  • Employee Support Fund, for employees in need of emergency financial support
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    Guest Service • Lexington, KY, US

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