Job Description
Job Description
DEPARTMENT : Urgent Care
SHIFT : 8 Hour Shifts
POSITION SUMMARY
Provides front office support and direct patient care in the Urgent Care to patients under the direction of the medical staff. Utilizes skills under the Medical Assistant scope of practice to assess, plan and implement nursing interventions and assists medical staff to insure optimal patient care within established policies, procedures and standards.
ESSENTIAL DUTIES
- Provides direct patient care maintaining awareness of the condition, plan of care and needs of the patient including post visit follow-up communication and management as directed by the provider.
- Supports overall clinical functions by ensuring smooth patient flow and optimal customer service.
- Coordinates aspects of patient visit including scheduling, registration, insurance verification and discharge.
- Maintains and promotes a clean, safe working environment.
- All other duties or responsibilities as assigned.
QUALIFICATIONS
Minimum Education (or substitute experience) Required :
Medical Assistant certificationBLS Certification within 90 days of hireEducation Preferred :
Phlebotomy / IV certification preferredLimited Scope X-Ray / ARRT certification preferredMinimum Experience Required :
N / AExperience Preferred :
One-year experience working in an outpatient clinic / Urgent Care preferredKnowledge of EMR system or ability to learn and use the district Electronic Medical Record systemSkills :
Excellent verbal and written communicationAbility to use communication skills to enhance learning through motivation, associations and repetition.Strong organization skills with attention to detail and accuracyAbility to maintain confidentiality.Computer literacy in Microsoft Office.Must have the ability to work collaboratively with physicians and other members of the health care team.Must be able to withstand stressful situations.Critical thinking skillsBilingual preferredBear Valley Community Healthcare District
Is An
Equal Opportunity Employer