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Sales Representative (Hybrid) - BPO Services

Sales Representative (Hybrid) - BPO Services

Regis HR GroupMiami, FL, US
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Thank you for taking the time to consider RegisRO (Remote Office)!

We're looking to add a salesperson to the BPO (Business Process Outsourcing) operations team and look forward to meeting you.   Key Responsibilities :

  • Prospecting and Lead Generation : Identify potential clients through research, referrals, and industry networking.
  • Generate and qualify leads for BPO services.
  • Maintain a database of potential clients and leads.

Sales Presentations :

  • Conduct presentations to potential clients to explain the benefits of BPO services.
  • Tailor sales pitches to address the specific needs and challenges of each prospect.
  • Address client questions and concerns effectively.
  • Needs Analysis :

  • Work closely with clients to understand their business processes and identify areas that can be outsourced.
  • Collaborate with the BPO team to create customized solutions that meet client requirements.
  • Proposal Development :

  • Prepare and present proposals that outline the scope of services, pricing, and expected outcomes.
  • Negotiate terms and contracts with clients, ensuring they align with the client's expectations and company capabilities.
  • Relationship Building :

  • Build and maintain strong client relationships to ensure ongoing business and repeat sales.
  • Provide excellent customer service and support to clients throughout the sales process and throughout their term as a client.
  • Market Research :

  • Stay updated on industry trends, competitive offerings, and market conditions.
  • Identify opportunities for new services or improvements to existing ones.
  • Sales Targets :

  • Meet or exceed sales targets and quotas set by the company.
  • Report sales progress, activities, and results to sales management.
  • Documentation and Reporting :

  • Maintain accurate records of client interactions, sales activities, and pipeline progress.
  • Provide regular reports to management on sales performance and forecasts.
  • Collaborative Approach :

  • Work closely with the BPO delivery and operations teams to ensure the successful execution of client projects.
  • Collaborate with marketing teams for lead generation strategies and promotional activities.   Qualifications and Skills :

  • Bachelor's degree in business, marketing, or a related field (preferred).
  • Proven experience in BPO or related sales roles (preferred).
  • Excellent communication and presentation skills.
  • Strong negotiation and persuasion abilities.
  • Self-motivated with a results-oriented mindset.
  • Knowledge of BPO industry trends and services (preferred).
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and sales tools (preferred).
  • Strong organizational and time management skills.
  • Willingness to travel internationally as needed.
  • Note :

  • This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.   No Third Party Agencies or Submissions Will Be Accepted.   Our company is committed to creating a diverse environment.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
  • DFWP   Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients.
  • Any and all information may change without notice.
  • We reserve the right to solely determine applicant suitability.
  • By your submission you agree to all terms herein.
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