Client Services Coordinator

Job Description

Job Description

Job Title : Client Services Coordinator

Location : Des Moines, IA

Join Loffredo Fresh Foods as a Client Services Coordinator based out of our Des Moines Headquarters . We are a local, family-owned food and produce distributor that has proudly served the Midwest region for over 130 years. We distribute to 11 different states across our 6 locations. Loffredo Fresh Foods believes that our employees are the key to a successful future. We are committed to attracting a team that is passionate, innovative, and committed to meeting our customer’s needs.

The Client Services Coordinator plays a critical role in by managing and reconciling customer orders and credits - spending approximately 85% of their time working in Microsoft Excel. This includes matching orders, reconciling accounts, and preparing detailed reports to ensure accuracy before payments are processed. The ideal candidate must be highly proficient in Excel, with strong skills in formatting, filtering, VLOOKUPs, math functions, pivot tables, and reporting. Attention to detail and accuracy are essential, as this role handles the accounting side of the order and credit process. The remaining 15% of the role involves traditional customer service duties such as answering calls, placing or adjusting orders, and supporting overall client satisfaction.

Schedule : Monday – Friday 8 AM – 5 PM, availability for one half day on a weekend once a month

Pay : $23

What we look for :

• Highly proficient in Excel – including vlookups, pivot tables, formatting, etc.
• Experience with multi-line phone systems
• Proficiency in Microsoft Office, especially Excel
• Strong multitasking skills and ability to handle multiple projects
• Excellent communication skills, both verbal and written
• High attention to detail and commitment to producing polished, accurate work
• Passion for delivering outstanding customer experiences
• Willingness to work some weekend hours as needed

What you’ll do

What you’ll gain as a Loffredo Team Member :