Account Manager / Collector, 20.00, Monday-Friday, Full Benefits
CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence. With nearly 40 locations nationwide, and growing, we\'ve made a difference by helping people drive and changing lives.
Responsibilities
- Placing outbound calls and accepting inbound calls from CarHop Finance customers.
- Face-to-face interaction with customers regarding the status of their auto loan.
- Utilizing communication and negotiation skills to resolve delinquent accounts.
Benefits
Guaranteed hourly pay - $20.00 / hrMonday - Friday hours – no weekendsFull health benefits (Medical / Dental / Vision / Flex spend / 401k with match)Paid time off and great work / life balanceOpportunity for advancementA fun work environment filled with awesome peopleA rewarding job experience helping people drive and changing livesRegular training and coaching to help you succeedQualifications
High school diploma or equivalentStrong verbal and written communication skillsAbility to prioritize, meet deadlines and resolve complex problems with minimal guidanceProfessional, detail-oriented, well organized and efficientPrevious customer service experience (face-to-face or call center) is preferred but not requiredExperience in de-escalation, retention, or issue resolution is helpfulStrong negotiation, counseling and problem-solving skillsMust successfully complete pre-employment criminal background inquiry; results must be consistent with company standardsJ-18808-Ljbffr