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HR Director
HR DirectorHighgate Hotels, LP • San Francisco, CA, United States
HR Director

HR Director

Highgate Hotels, LP • San Francisco, CA, United States
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Overview

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. This position's projected start date is November 1, 2025.

Location

US-CA-San Francisco; Huntington San Francisco; located in the Nob Hill neighborhood as part of a property undergoing reimagination.

Requisition Details

Requisition ID : 2025-69317

Category : Human Resources

Compensation : USD $175,000.00 / Yr. – USD $185,000.00 / Yr.

Compensation Type : Yearly

Responsibilities

  • Direct and supervise Human Resources staff.
  • Prepare and maintain Human Resources budget.
  • Maintain thorough and current knowledge of all Human Resources / employee regulations and laws, and ensure that the property is in compliance.
  • Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
  • Communicate new policies, information, and directives to all employees.
  • Instruct staff in interpretation of HR policies and procedures.
  • Ensure staff compliance with HR policies and procedures.
  • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.
  • Recruit, interview and recommend all exempt personnel.
  • Maintain employee benefits programs.
  • Set up, approve, and maintain all wage and salary programs, including performance evaluations.
  • Recommend and / or approve all employee transitions, i.e. new hire, transfer, promotion, etc.
  • Maintain open door policy.
  • Monitor and analyze turnover statistics.
  • Conduct training classes.
  • Update and submit required reports in a timely manner.
  • Participate in and monitor safety committee in compliance with Loss Prevention SOPs.
  • Ensure compliance with all HR related Loss Prevention SOPs.
  • Establish and maintain safety incentive program.
  • Become a certified trainer in all current HR training modules.
  • Participate in and monitor effectiveness of Highgate Hotel Enrichment committee.
  • Maintain Heroes of Hospitality (Employee of Month / Year) program.
  • Practice positive employee relations, including coaching, counseling & discipline.
  • Develop and maintain "no cost" benefit programs.
  • Monitor Service Standards by Position training program.
  • Participate in and monitor orientation programs.
  • Develop managers for future advancement.
  • Ensure managers are using coaching, counseling and discipline to address issues / concerns.
  • Ensure Associate Opinion Survey is completed by all employees.
  • Condense and expedite paperwork, develop internal communications, improve record keeping.
  • Develop and maintain suggestion box program.
  • Plan and edit employee newsletter.
  • Manage all personnel files.
  • Manage resume and application files.
  • Develop and monitor recruitment resources.

Qualifications

  • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
  • Previous supervisory responsibility required.
  • College course work in related field helpful.
  • Familiarity with and knowledge of employment laws required.
  • Long hours sometimes required.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
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