Field Technician Intern

Job Description

Job Description : Field Technician Intern

Company : NxaTel Pty Ltd

Location : Pretoria / Field Based (with office coordination at NxaTel HQ)

Position Type : Internship (3–6 months, with potential for extension)

About NxaTel

NxaTel is a South African technology company providing unified communications and SaaS solutions to small and medium businesses. We’re passionate about excellence, accountability, and creating impactful customer experiences.

Role Overview

We are seeking a Field Technician Intern to join our Service Delivery team. This role offers real-world, hands-on experience in installations, VoIP systems, networking, and customer training . The intern will work closely with senior technicians to ensure successful service activations and high customer satisfaction.

Key Responsibilities

Assist with on-site installations of VoIP, LTE, and fibre solutions.

Configure routers, SIP devices, and customer equipment under supervision.

Perform site assessments and document installation details accurately.

Support customers with onboarding and product demonstrations .

Report faults and assist in troubleshooting on-site or remotely.

Maintain proper stock, tools, and job cards for each installation.

Collaborate with the Support and Billing teams to close installation tickets.

Requirements

Requirements

Studying or recently completed a qualification in IT, Networking, or Telecommunications.

Basic understanding of networking principles, IP addressing, and VoIP .

Willingness to work in the field and travel to client sites.

Good communication and customer-service skills.

Problem-solving mindset and ability to work under supervision.

Valid driver’s license or learner’s permit (advantageous).

Benefits

What We Offer

Practical experience with real-world installations and network systems .

Mentorship from experienced field and VoIP technicians.

Exposure to end-to-end service delivery, from deployment to client handover.

Certificate of Completion and possible full-time employment opportunities.

How to Apply

Send your CV and motivation letter to join@nxa.tel with the subject line : Internship Application – Field Technician Intern .

Requirements

Requirements Studying or recently completed a qualification in IT, Networking, or Telecommunications. Basic understanding of networking principles, IP addressing, and VoIP. Willingness to work in the field and travel to client sites. Good communication and customer-service skills. Problem-solving mindset and ability to work under supervision. Valid driver’s license or learner’s permit (advantageous).