Beverage Captain

Job Description

Job Description

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Position Summary

Beverage Captains are our in-house wine and beverage experts whose focus is on maximizing overall beverage sales and delivering an exceptional guest experience. The Beverage Captain is responsible for overall guest service and satisfaction, recommending wine and food pairings, educating guests on beverage selections, and beverage department support in areas such as monthly inventory.  Strong wine knowledge is a prerequisite.

Overview of Responsibilities

• Maximize beverage sales Including wine, beer, spirits, and deliver exceptional guest experiences
• Drive beverage sales on the floor by upselling, suggesting, educating, and interacting with guests
• Handle table bottle orders through from beginning to end, including order taking, delivery, proper opening and service, and checkbacks
• Ensure wine quality before every shift
• Maintain a floor presence during service to attend to guest needs, touch tables, and assist in service as necessary
• Attend daily pre-shift to communicate daily beverage products in and out of stock and conduct trainings and / or tastings as appropriate
• Guide and teach staff about beverage offerings and answer questions to further staff education and menu knowledge
• Actively participate in beverage inventories on a daily and monthly basis when needed, including but not limited to, counting, stocking inventories and updating “86” board, as well as counts for wine tomes in service, ensuring tomes are current and in good condition
• Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages
• Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance
• Maintain cleanliness and safety of all work areas
• Perform all other reasonably assigned duties

Minimum Qualifications

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that  we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

We use eVerify to confirm U.S. Employment eligibility.