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Hospital Unit Support Specialist, AM (BayPointe)

Hospital Unit Support Specialist, AM (BayPointe)

AltaPointe Health SystemsMobile, AL, US
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Hospital Unit Support Specialist, AM (BayPointe)

Responsibilities

  • Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness.
  • Returns incomplete documentation to the program supervisor.
  • Keys billing information on a daily basis from the DSR into the CSM system appropriately.
  • Files documentation in the appropriate section of the consumers' records as needed.
  • Completes administrative review when needed.
  • Performs basic clerical functions.
  • Completes census maintenance on a daily basis accurately and completely, including the "head in the bed check" completed at midnight.
  • Completes Compliance Checklists on a daily basis.
  • Makes copies and faxes information as needed and checks fax regularly.
  • Assembles charts and checks records for availability of forms.
  • Notifies nurses of e-signature changes.
  • Upon admission, accesses and prints medication lists and medical checklists for active consumers and places on charts.
  • Notifies applicable staff of emergency situations in an appropriate and timely manner.
  • Ensures the cleanliness and orderliness of the units.
  • Assists with pulling and locating charts and with other requests.
  • Maintains the chart tracking (charge-out) system to track the location of each record.
  • Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes / orders. Restraints and Seclusion observation sheets.
  • Distributes office supply orders for the unit and places supply orders with the administrative assistant as needed.
  • Accesses labs on a daily basis, prints reports and places on appropriate charts for review.
  • Ensures unit / nursing supplies are maintained at appropriate levels.
  • Keeps Dietary informed of admissions and prints dietary tickets as needed.
  • Ensures that all unit copiers are working appropriately and reports issues to IT department.
  • Assist with facilitating hospital phone time in professional, organized, and quiet manner.
  • Serve as the back-up for the Admission Support Specialist if necessary.
  • Complete "head in the bed checks" in the event Admission Support Specialist is unavailable.
  • Support Front Desk Support Specialist as needed.

Primary Job Functions

  • Office professional responsibilities
  • Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness.
  • Returns incomplete documentation to the program supervisor.
  • Keys billing information on a daily basis from the DSR into the CSM system appropriately.
  • Files documentation in the appropriate section of the consumers' records as needed.
  • Completes administrative review when needed.
  • Performs basic clerical functions.
  • Completes census maintenance on a daily basis accurately and completely, including the "head in the bed check" completed at midnight.
  • Completes Compliance Checklists on a daily basis.
  • Makes copies and faxes information as needed and checks fax regularly.
  • Assembles charts and checks records for availability of forms.
  • Notifies nurses of e-signature changes.
  • Upon admission, accesses and prints medication lists and medical checklists for active consumers and places on charts.
  • Notifies applicable staff of emergency situations in an appropriate and timely manner.
  • Ensures the cleanliness and orderliness of the units.
  • Assists with pulling and locating charts and with other requests.
  • Maintains the chart tracking (charge-out) system to track the location of each record.
  • Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes / orders. Restraints and Seclusion observation sheets.
  • Distributes office supply orders for the unit and places supply orders with the administrative assistant as needed.
  • Accesses labs on a daily basis, prints reports and places on appropriate charts for review.
  • Ensures unit / nursing supplies are maintained at appropriate levels.
  • Keeps Dietary informed of admissions and prints dietary tickets as needed.
  • Ensures that all unit copiers are working appropriately and reports issues to IT department.
  • Assist with facilitating hospital phone time in professional, organized, and quiet manner.
  • Serve as the back-up for the Admission Support Specialist if necessary.
  • Complete "head in the bed checks" in the event Admission Support Specialist is unavailable.
  • Support Front Desk Support Specialist as needed.
  • Other duties that may be performed depending on facility

  • Pulls mail.
  • Runs census.
  • Checks for weekend admissions.
  • Checks all room assignments.
  • Discharges packets for receiving facilities including to ICF units to include Psychiatric evaluation, H&P, Labs and X-rays.
  • Does not leave without letting nurse know.
  • Supervision and consultation

  • Seeks supervision and consultation as needed.
  • Accepts and employs suggestions for improvements.
  • Actively works to enhance skills.
  • Customer Service Driven Care

  • Treats consumer with care, dignity, and compassion
  • Respects consumers' privacy and confidentiality
  • Is pleasant and cooperative with others
  • Works in a cooperative manner with other AltaPointe employees.
  • Assists consumer and visitors as needed
  • Personal values don't inhibit ability to relate and care for others
  • Is sensitive to the consumer's needs, expectations and individual differences.
  • Is gentle and calm with consumers, families and others as appropriate
  • Works pro-actively to problem solve issues for family and consumers prior to involving supervisor or program management.
  • Utilizes hospitality skills as the facility representative during all consumer and guardian encounters.
  • Courteous and respectful towards consumers, visitors, and co-workers
  • Administrative and other related duties as assigned

  • Actively participates in Performance Improvement activities.
  • Actively participates in AltaPointe committees as required.
  • Completes assigned tasks in a timely manner.
  • Follows AltaPointe policies and procedures.
  • Qualifications

    High school graduate or equivalent. Preferred applicants have experience in healthcare field, with experience relative to admissions and discharges.

    Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Health Care Provider
  • Industries

  • Hospitals and Health Care
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