PM Server

Job Description

Job Description

JOB SUMMARY

This position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Greet guests in a professional, warm, friendly and sincere manner. Ensure guests are happy when leaving the restaurant. Serve food to guests in a personable, courteous manner ensuring a positive dining experience.

JOB FUNCTIONS

Note : the following duties and responsibilities are not all-inclusive

• Complete knowledge and fluency with all standards of fine dining service etiquette and adhere to these standards.
• Attend all scheduled staff meetings, pre-shifts, menu rollouts and supplemental training sessions.
• Be aware of all liquor laws as well as company and departmental policies regarding consumption.
• Be familiar with emergency safety measures and state health codes.
• Total knowledge of all menu items including ingredients, preparation, provenance, and potential substitutions is expected
• Fluent beverage knowledge to include, preparation, ingredients is expected. Complete navigation of the wine list, verbal presentation and descriptions of each wine by the glass.
• Ensure all levels of service are extended to our guests through professional, knowledgeable presentation of all our menu items and beverage offerings
• Communicate consistently with the FOH manager and Culinary Team.
• Complete all side-work responsibilities both opening and closing.
• Ensure complete table maintenance at all times throughout the guests dining experience.
• Close all guest check transactions accurately in POS system.
• Obtain service report from micros and finalize all settlement transactions and close out per established procedures.
• Responsible and accountable for all unsigned checks; report these to the manager.
• Follow established gratuity distribution to support staff and document per company procedure.
• Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
• Perform any other duties as assigned by the Restaurant Manager and / or the Assistant Manager.

JOB REQUIREMENTS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he / she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

QUALIFICATIONS

Education

High School Diploma or G.E.D. Equivalent

Current Food Handler’s Card

Title IV Alcohol Certification

Related Work Experience

3-5 years prior fine dining service experience in restaurant operations required.

Experience with hospitality and customer service required.