Job Description
Job Description
Job Title
Freight Broker / Dispatcher
Location
Byron Center, MI
Pay
$25–$37.50 per hour
Shift
Monday through Friday, 8 : 00 am – 5 : 00 pm.
Hours increase March–June and may include working weekends.
Job Summary
Coordinate and manage freight shipments by connecting shippers with reliable carriers. This role requires strong communication, organization, and problem-solving skills to ensure timely, compliant, and cost-effective transportation solutions.
Responsibilities
- Act as a liaison between shippers and carriers to coordinate and monitor freight shipments
- Match loads with qualified carriers to ensure timely pickup and delivery
- Negotiate freight rates and confirm rate agreements, bills of lading, and shipment details
- Track and update load status through delivery while maintaining proactive customer communication
- Source and onboard reliable carriers, ensuring compliance with FMCSA / DOT standards
- Maintain accurate load documentation including BOLs, PODs, rate confirmations, and invoices
- Manage relationships with carriers and customers to ensure service quality and retention
- Prospect and develop new shipper accounts through calls, networking, and referrals
- Verify carrier insurance, authority, and safety ratings before load assignment
- Utilize Transportation Management Systems (TMS) and load boards (DAT, Truckstop, 123Loadboard)
- Monitor profit margins, process invoices, and assist with collections as needed
- Adhere to company safety policies and compliance standards
Key Qualifications
High school diploma or equivalent requiredMinimum of 2 years of experience in trucking or freight dispatchingKnowledge of freight modes (LTL, FTL, intermodal, flatbed, refrigerated)Familiarity with FMCSA / DOT compliance and carrier qualification processesProficient in Microsoft 365 (Word, Excel, Outlook)Experience with TMS, load boards, CRM systems, and GPS tracking toolsStrong communication, negotiation, and time management skillsAbility to work efficiently in a fast-paced, team-oriented environmentPreferred Skills
Strong problem-solving and analytical thinkingCustomer-focused with excellent relationship management skillsAbility to multitask and adapt to changing prioritiesSelf-motivated with a positive attitudeHow to Apply
https : / / www.workboxstaffing.com / job -results# /
Equal Employment Opportunity