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Customer Service Representative
Customer Service RepresentativeWaste Connections • Sweet Home, OR, United States
Customer Service Representative

Customer Service Representative

Waste Connections • Sweet Home, OR, United States
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Location : Sweet Home, OR

Schedule : Monday-Friday, 8 : 00 AM - 5 : 00 PM

Pay : $20.00 / hour. + $0.50 / hour for bilingual applicants

  • Full Benefits : Medical, Dental, Vision, Life, Disability, FSA
  • Paid holidays off & Generous PTO .
  • 401(k) with company match
  • Opportunities for career growth within a stable, nationwide company
  • A culture built on teamwork, respect, and integrity

Work Environment : On-site position (in-office only)

Are you an experienced Call Center Customer Service Representative looking for a better work environment, supportive team, and opportunities to grow your career?

Sweet Home Sanitation , a trusted Waste Connections company, is seeking a high-energy, detail-oriented CSR to join our Sweet Home, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!

What You'll Be Doing :

  • Answering high volumes of incoming calls from new and existing customers
  • Assisting with service start, changes, cancellations, and billing inquiries
  • Using company systems to input and manage customer account data
  • Resolving service issues with professionalism and accuracy
  • Coordinating with other departments to resolve issues quickly
  • Other duties as assigned.
  • Maintaining a positive, can-do attitude-even during peak call times

    • What We're Looking For :

  • 2+ years in a high-volume call center or customer service role
  • Strong communication and problem-solving skills
  • Proficient in Microsoft Word , Excel, and email systems
  • Ability to type quickly and accurately (10-key experience required)
  • High school diploma or equivalent preferred

    • Working Environment :

  • Comfortable and well-lit office.
  • Individual workstations with computer, headset, and phone
  • Fast-paced, team-driven atmosphere with minimal downtime
  • Long periods of sitting, typing , and phone interaction required

    • How to Apply :

    Ready to join a team that makes a difference every day?

    Visit www.wasteconnections.com , search for the Customer Service Representative - Sweet Home, OR listing, and apply today!

    Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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    Customer Service Representative • Sweet Home, OR, United States