Customer Integration Analyst

Job Title : Implementation Analyst

Job Description

Join a dynamic team entering its busy season, focused on onboarding new clients and re-enrolling existing ones. We’re seeking a proactive, tech-savvy candidate with strong customer implementation experience and a passion for customer success.

Responsibilities

• Act as the primary contact and coordinator for implementation projects.
• Lead client integrations, acting as the primary contact throughout implementation.
• Manage project timelines, documentation, and communication via Salesforce.
• Coordinate intake, build, QA, and SFTP setup for enrollment platforms.
• Collaborate with cross-functional teams to resolve issues and improve processes.
• Maintain responsive communication (within 1 business day) and meet SLAs.
• Provide consultative support to internal teams on enrollment-related issues.
• Build strong relationships with sales partners and contribute to strategic initiatives.
• Document and maintain process knowledge in team OneNote.
• Identify gaps in processes to improve the customer experience and make recommendations to prevent them.
• Collaborate with cross-functional departments to effectively recognize and solve case level enrollment strategy issues and corporate initiatives.
• Build partnerships with sales representatives to provide thorough customer updates, broker feedback and other pertinent action items that impact sales effectiveness.

Essential Skills

Additional Skills & Qualifications

Why Work Here?

This role offers the opportunity to work in a supportive and dynamic environment that encourages professional growth and innovation. The team values collaborative problem-solving and is dedicated to customer success.

Work Environment

This is a remote position requiring flexibility to work PST hours.

Job Type & Location

This is a Contract position based out of Portland, Oregon.

Pay and Benefits

The pay range for this position is $ - $

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 3, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.