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Patient Care Coordinator
Patient Care CoordinatorRussell Tobin • Oklahoma City, OK, US
Patient Care Coordinator

Patient Care Coordinator

Russell Tobin • Oklahoma City, OK, US
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Patient Care Coordinator (Onsite | Oklahoma City, OK)

Contract Length : 3 months (W2)

Pay Rate : $18–$20.70 / hour (based on experience)

Schedule : Monday–Friday, 9 : 00 AM – 5 : 30 PM

Location : Oklahoma City, OK 73131

About the Role :

Russell Tobin is seeking a detail-oriented and compassionate Patient Care Coordinator to join our client's healthcare team in Oklahoma City. This is a center-based, front-office position providing direct support to patients and clinical staff to ensure smooth daily operations and exceptional patient experiences.

Key Responsibilities :

  • Greet patients upon arrival, manage check-in and check-out processes, and assist with scheduling follow-up appointments.
  • Support 29 healthcare providers by coordinating referrals via phone, fax, and email.
  • Verify patient benefits and enter accurate information into the electronic health record (EHR) system.
  • Provide clerical and reception support including taking messages, scheduling appointments, and addressing patient or caller inquiries.
  • Assist new patients with onboarding paperwork, insurance verification, and obtaining necessary consents and signatures.
  • Process payments for co-pays, deductibles, and self-pay fees.
  • Maintain confidentiality and security of patient information at all times.
  • Communicate professionally with patients, providers, and internal staff both in person and through digital correspondence.

Preferred Qualifications :

  • Basic understanding of medical terminology and insurance processes.
  • Experience using EHR systems (Athena RMS or similar).
  • Proficiency in Microsoft Excel and Outlook.
  • Strong written and verbal communication skills, with the ability to explain sensitive information clearly and compassionately.
  • Ability to multitask in a fast-paced, team-oriented environment while maintaining attention to detail.
  • Professionalism and adaptability with a positive, service-focused attitude.

    • Additional Details :

  • Work Environment : Onsite; casual dress code.
  • Interview Process : One in-person interview at the Oklahoma City office.

    • Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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    Patient Care Coordinator • Oklahoma City, OK, US