Service Writer Job at Action Power Sports, Inc. in Waukesha
MediabistroWaukesha, WI, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMaintaining a friendly and professional relationship with customers as the first point of contact for service. Perform and document walk-around inspections of customer motorcycles during service intake. Effectively communicate with customers about inspection results and recommend corrective procedures. Manage customer complaints and concerns to find a resolution quickly and effectively. Work closely with the Service team as well as Parts and Accessories team to provide the best service to the customer. Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression with the customer. Customer Service Skills. 3+ years preferred in customer service. Must be at least 18 years of age. Possess a valid driver’s license. Have good organization skills. Ability to add, subtract, multiply, and divide in all units of measure. Be familiar with basic computer functions. Possess strong interpersonal and communication skills. Have a positive, friendly, and outgoing personality. Desire to work with customers. Must be dependable, honest, courteous, and self-motivated. Prior experience in an auto service repair facility is preferred; however, training will be provided.
Action Power Sports believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
Benefits
- Competitive Pay
- Medical, Dental Insurance
- 401K
- Employee Discount
- Internal Training
- Full-Time Hourly + Commission
Responsibilities
Qualifications
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Service Writer • Waukesha, WI, United States
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Action Power Sports is hiring : Service Writer in Waukesha
MediabistroWaukesha, WI, United Statesserp_jobs.job_card.full_time