Member Service Representative

At Anytime Fitness Brownsburg , we’re more than just a gym - we’re a supportive community that empowers our members to live healthier, more active lives. As part of the fastest-growing fitness franchise in the world, we pride ourselves on delivering an exceptional experience to every member, every time.

Position Summary :

We’re looking for a motivated, energetic, and people-oriented Member Service Representative to join our team part-time. This front-facing role is all about providing 5-star customer service , helping prospective and current members feel welcome, informed, and excited to be part of our fitness family.

Key Responsibilities :

• Deliver exceptional, 5-star service to every member and guest.
• Make outbound calls and follow-ups to prospective members using our CRM / prospect database.
• Schedule and coordinate fitness consultations and tours.
• Engage with prospects through in-person conversations, phone calls, and follow-ups to convert leads into members.
• Guide new members through a smooth onboarding process to ensure long-term success.
• Maintain a clean, organized, and welcoming club environment.
• Support membership growth goals through consistent prospecting and lead nurturing.
• Stay informed on club promotions, membership options, and services to confidently assist members and prospects.
• Embody and promote the values and mission of Anytime Fitness.

What We’re Looking For :

Perks of Working at Anytime Fitness :

Ready to join the team?

Apply today and help us change lives, one member at a time.