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General Maintenance (Courtyard - Midland, TX)

General Maintenance (Courtyard - Midland, TX)

Platinum CompaniesMidland, TX, US
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Job Profile Summary :

  • Perform scheduled preventative maintenance in guest rooms, meeting rooms, and / or public spaces as required.
  • Respond and attend to repair requests.
  • Maintain the building and grounds with particular attention towards safety, security and asset protection.  Perform preventive maintenance and energy conservation in coordination with management.  Responsible for maintaining regulatory requirements.
  • Provide exceptional customer satisfaction.  Maintain professionalism at all times.

Possess technical knowledge and aptitude.   Essential Responsibilities and Duties include the following - Other Duties May Be Assigned :

  • Perform maintenance operations to ensure the functions are in accordance with Platinum Management Services, LLC. and Brand standards.

    • Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates.

  • Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards.
  • Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines.
  • Preventative Maintenance as noted on maintenance log.
  • Estimate time and extent of repairs.
  • Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors.
  • Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
  • Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters.
  • Paint and finish furniture and fixtures if needed.
  • Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager / supervisor.
  • Conduct regular stock and inventory of tools / equipment and supplies.
  • Assist in regular inventory count and processes.
  • Maintain, repair and operate equipment for optimum effectiveness, efficiency and safety.
  • Complete regular property inspections; interior and exterior.   Maintain franchise standards and follow-up on inspection deficiencies.
  • Re view and follow procedures to report property equipment, furnishing and supplies in need of repair.
  • Review and follow procedures on Brand and Company Energy Conservation Program.
  • Remove trash, tidy lobby and service areas.
  • Perform on-call emergency service as required.
  • Control expenses to achieve or exceed budget goals.  Maintain accurate logs and records as required.
  • Work closely with management to ensure that the communication among all departments is frequent and clear.
  • Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs.
  • Handle guest problems and complaints effectively.
  • Assist with projects.
  • Other duties as assigned.

    • Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.   Qualifications & Requirements :

  • Excellent verbal and communication skills required.
  • Maintain and fulfill any training and or certification programs as instructed or to comply with Company and Brand standards.
  • Professional appearance and grooming must be adhered to at all times.   Uniforms must be worn according to Company and Brand standards.
  • Be a self-starter.
  • Proficient with current technologies and software inclusive of business applications.
  • Familiarity with maintenance tools and equipment.
  • Ability to handle physical workload.
  • Follow budget and inventory protocol.
  • Ability to work a flexible schedule including weekends.
  • Be organized and work well in a fast-paced team environment.
  • Stand and / or walk for extended period s of time.   Move, lift, carry, push, pull, and place object weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling and stooping.
  • Have an outgoing personality.
  • Maintain professionalism at all times.
  • HVAC, plumbing, and electrical certification a plus.
  • High School Diploma required.
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