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General Manager (CRE)
General Manager (CRE)Cushman Wakefield Multifamily • Boston, MA, United States
General Manager (CRE)

General Manager (CRE)

Cushman Wakefield Multifamily • Boston, MA, United States
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Job Title

General Manager (CRE)

Job Description Summary

Responsible for managing the Property Management staff, overseeing a significant portfolio of properties, and serving as the primary contact for third-party relationships.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Direct, coordinate, and exercise responsibility for the property management business.
  • Provide leadership through the development and implementation of policies, programs, and strategies.
  • Lead and develop the Property Management team, fostering career growth.
  • Monitor budget variances and oversee recovery processes.
  • Manage billing processes, including invoice payments and fund disbursements.
  • Oversee cash flow and requirements in collaboration with the Property Manager.
  • Prepare reports, annual budgets, and other documents for owners per management agreements.
  • Ensure prompt collection of management fees and reimbursements.
  • Maintain relationships with third-party owners, ensuring compliance and timely reporting.
  • Resolve tenant issues to ensure satisfaction.
  • Conduct regular property inspections with staff.
  • Oversee construction projects, including contract approval and invoice management.
  • Ensure compliance with policies, codes, regulations, and governmental directives.

KEY COMPETENCIES

  • Communication skills (oral and written)
  • Customer focus
  • Problem-solving and analytical skills
  • Leadership abilities
  • Teamwork orientation
  • Time management
  • Financial acumen
  • REQUIRED EDUCATION

    Bachelor’s Degree in Business Administration or related field preferred.

    EXPERIENCE

    Minimum of 5+ years in real estate property management or related experience.

    ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • CPM, RPA, or CSM designation
  • Real estate license
  • Strong knowledge of finance and building operations
  • Proven management and leadership skills
  • Experience in lease and contract negotiations
  • Proficiency in Microsoft Office Suite
  • WORK ENVIRONMENT

    Professional office setting with routine use of standard office equipment. Travel between properties is required, often in varying weather conditions.

    PHYSICAL DEMANDS

    Must be able to travel, climb stairs, and operate office machinery. May need to remain stationary for extended periods.

    AAP / EEO STATEMENT

    C&W provides equal employment opportunity to all individuals and takes affirmative action to ensure fair treatment without regard to protected characteristics. Discrimination is not tolerated.

    For accommodation requests under the ADA, contact the ADA line at 1-888-365-5406 .

    OTHER DUTIES

    This description is not exhaustive; other duties may be assigned as needed.

    Cushman & Wakefield is an Equal Opportunity employer. Discrimination of any kind is prohibited.

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    General Manager • Boston, MA, United States